Refund policy

All Refunds/Returns will be given as Store Credit ONLY.

Customer Must pay for return shipping to receive store credit.

ALL SALES ARE FINAL - No refunds.

However, if a pre-ordered product becomes unavailable following a transaction or if technical problems prevent delivery and it has not shipped yet, the customer is eligible for an in-store credit or a Digital Gift Card. Only funds that have been paid towards the original pre-order item(s) will be given in the form of in-store credit or a Digital Gift Card. Certain fees are not included and will not be credited.
Any issues with your order must be communicated to Little Details Limited Customer Service within 30 days of receiving your order. 

Return and Exchange Policy

Limitations on Returns and Exchanges

To ensure fair use of our return and exchange services, we have established the following guidelines:

  1. Return/Exchange Limit: Customers are allowed up to 3 returns or exchanges per calendar year.

  2. Restocking Fee: For each return or exchange after the first one, a restocking fee of $8.00 will be applied. This fee covers the cost of processing and handling the returned items.

General Return and Exchange Conditions

  • Items must be returned in their original condition, with all tags and packaging intact.
  • Proof of purchase is required for all returns and exchanges.
  • The item must be returned within 30 days of the purchase date.

Non-Returnable Items

Certain items are non-returnable, including:

  • Clearance items
  • Personalized or custom-made products
  • Items marked as final sale

Process for Returns and Exchanges

  1. Initiate Return/Exchange: Contact our customer service team to initiate a return or exchange.
  2. Receive Instructions: Our team will provide you with detailed instructions on how to return your item.
  3. Process Restocking Fee: If applicable, the $8.00 restocking fee will be deducted from your refund or charged at the time of the exchange.

Exceptions

In the event of a defective product or an error on our part, the restocking fee will be waived, and such returns will not count towards your annual limit.

Example Scenario

Customer A buys three items throughout the year and returns each one:

  • First Return: No restocking fee.
  • Second Return: $8.00 restocking fee applied.
  • Third Return: $8.00 restocking fee applied.
  • Fourth Attempted Return: Return is denied as the limit of 3 returns/exchanges per year has been reached.


CONTACTING Little Details Limited
If there are any questions regarding this policy you may contact us using the information below.

littledetailslimited.com
 
Little Details Limited Email:
littledetailslimited@gmail.com 

Little Details Limited                                                                                                                             9141 Granger Lane                                                                                                                   Colorado Springs, Co 80925 

I'm moving to a new address. How can I change the address on my processing orders? If you need to update an address, we'll be happy to do it for you! Just email us at littledetailslimited@gmail.com or Directly Message me with the change in address and we'll make the change in our system. PLEASE NOTE: Changing your default address in your account will not affect processing orders, and they will be shipped to the old address unless you contact us!