Refund policy
Return, Exchange & Store Credit Policy
At Little Details Limited, we want you to be happy with your purchase. Please review our return and exchange policy carefully before placing your order.
Returns & Refunds
All approved returns are issued as STORE CREDIT ONLY. We do not issue cash refunds to the original payment method.
Customers are responsible for all return shipping costs unless the item received was defective, damaged, or incorrect due to an error by Little Details Limited.
Original shipping charges and other applicable fees are non-refundable.
Preorders
Preorder sales are final.
Because preorder items are ordered specifically based on customer purchases, cancellations and refunds are not accepted once the preorder has been submitted.
If a preorder item becomes unavailable before shipment or we are unable to fulfill the item, the amount paid toward the unavailable item will be issued as store credit or a Little Details Limited digital gift card.
Shipping charges and other applicable fees may not be included in the credit.
Reporting an Order Issue
If there is a problem with your order, please contact Little Details Limited within 30 days of receiving your order.
Email: littledetailslimited@gmail.com
Please include your name, order number, a description of the issue, and photos when applicable.
Return & Exchange Limits
To help prevent misuse of our return and exchange policy:
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Customers may have a maximum of 3 approved returns or exchanges per calendar year.
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Your first approved return or exchange of the calendar year does not have a restocking fee.
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Your second and third approved return or exchange will be subject to an $8 restocking fee per return/exchange.
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After 3 returns or exchanges within the same calendar year, additional return or exchange requests may be denied.
The $8 restocking fee will be deducted from the store credit issued for a return or collected when processing an exchange.
Returns resulting from a defective item or an error made by Little Details Limited will not be subject to the restocking fee and will not count toward the annual return/exchange limit.
Return & Exchange Requirements
To qualify for an approved return or exchange:
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You must contact Little Details Limited within 30 days of receiving your order.
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Items must be unworn, unused, and in their original condition.
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All original tags and packaging must be included when applicable.
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Proof of purchase is required.
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Returns must be approved before being mailed back.
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Customers are responsible for return shipping unless the return is due to an error by Little Details Limited.
Items returned without prior approval may not qualify for store credit.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Clearance items
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Personalized or custom-made products
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Items marked Final Sale
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Worn, used, washed, altered, or damaged merchandise
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Preorder items, except when Little Details Limited is unable to fulfill the order
How to Request a Return or Exchange
Contact us at littledetailslimited@gmail.com with your order information and reason for the request.
Once your request is approved, we will provide return instructions.
After the returned merchandise is received and inspected, eligible store credit will be issued minus any applicable restocking fee.
Please do not send merchandise back without contacting us first.
Incorrect or Defective Items
If you receive an incorrect, damaged, or defective item, please contact us within 30 days of delivery.
If Little Details Limited determines that the issue was caused by an error on our part, applicable return shipping and restocking fees will be waived.
Address Changes for Processing Orders
Moving or need to change your shipping address?
Please email littledetailslimited@gmail.com or contact Little Details Limited directly as soon as possible.
Important: Updating the default address on your customer account does NOT automatically update the shipping address on an existing or processing order.
You must contact us directly to request an address change.
We cannot guarantee that an address can be changed after an order has entered the shipping process. Customers are responsible for providing a complete and accurate shipping address when placing an order.
Contact Little Details Limited
Questions regarding this policy can be sent to:
Little Details Limited
9141 Granger Lane
Colorado Springs, CO 80925
Email: littledetailslimited@gmail.com
Website: littledetailslimited.com